Password Policy
Your password may expire soon
Everyone has to change their password at least every 90 days, so if you last changed your password in January it will expire in April
But don't panic ! you will be warned 7 days before your password expires
Why not change it now ?
You don't have to wait for your password to expire....you can change your password as often as you want
Remember, you will not be able to use any of your last 20 passwords and or any part of your name/username
Constructing your Password
The password you choose needs to be at least 8 characters long and must contain 3 out of the 4 criteria (see below)
1. English uppercase characters (A through Z)
2. English lowercase characters (a through z)
3. Numerals (0 through 9)
4. Symbols (e.g.! $ # %)
For example
Password is invalid as it contains only 2 criteria: upper and lowercase
Password12 is valid as it contains 3 criteria: uppercase; lower case and a number
How to (click on the link to find out more)
Change your password on campus
Change your password off campus
Manage your password in Halls of Residence
Where your password will be used
Use this new password for all University systems e.g. MyZone; email; wireless; open access computers;student printing system etc. with the exception of StudyZone which will still require your original password.
What if I forget my password?
The IT Helpdesk will be able to reset passwords in person or via the phone, but students will need to confirm their identity.
The IT Helpdesk is based on the ground floor of the University Library
Phone 020 8392 3737; email it.helpdesk@roehampton.ac.uk
Opening times
Monday - Friday: 8am - 9pm
Saturday and Sunday: 11am - 6pm