Password Policy

Your password may expire soon

Everyone has to change their password at least every 90 days, so if you last changed your password in January it will expire in April

But don't panic ! you will be warned 7 days before your password expires

Why not change it now ?

You don't have to wait for your password to expire....you can change your password as often as you want

Remember, you will not be able to use any of your last 20 passwords and or any part of your name/username

Constructing your Password

The password you choose needs to be at least 8 characters long and must contain 3 out of the 4 criteria (see below)

1.    English uppercase characters (A through Z)

2.    English lowercase characters (a through z)

3.    Numerals (0 through 9)

4.    Symbols (e.g.! $ # %)

For example

Password is invalid as it contains only 2 criteria: upper and lowercase
Password12  is  valid as it contains 3 criteria: uppercase; lower case and a number

How to (click on the link to find out more)

Construct your password 

Change your password on campus 

Change your password off campus 

Manage your password in Halls of Residence

Where your password will be used

Use this new password for all University systems e.g. MyZone; email; wireless; open access computers;student printing system etc. with the exception of StudyZone which will still require your original password.

What if I forget my password?

The IT Helpdesk will be able to reset passwords in person or via the phone, but students will need to confirm their identity.
The IT Helpdesk is based on the ground floor of the University Library

Phone 020 8392 3737; email it.helpdesk@roehampton.ac.uk

Opening times
Monday - Friday: 8am - 9pm
Saturday and Sunday: 11am - 6pm

 

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