Virtual Librarian Remote Assistance
Virtual Librarian Remote Assistance allows you to get online support by sharing control of your screen with a member of library staff remotely. You may want some help accessing electronic resources or be unsure about how to get to information in StudyZone:moodle, with Virtual Librarian Remote Assistance library staff can show you on your screen what to do, from wherever you are. If you think you could benefit from Virtual Librarian Remote Assistance please call the Library Enquiry Desk on 020 8392 3770.
Virtual Librarian Remote Assistance works on PC (Windows XP – 7) and Mac OSX 10.4 and over. You need an internet connection and broadband is a definite advantage. You will need to have Java installed for Virtual Librarian Remote Assistance to work.